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hotel & tourism forum Milan
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privacy policy

Privacy & data protection
This website is operated by hotelforum management GmbH, whose principal place of business is at  Keltenring 17, 82041 Oberhaching, Germany ("we", "us" or "our"). We respect the privacy of every individual who visits our website.

Information about you/use of this information
When you provide your contact details to us, we only use these details to answer/progress your query within hotelforum management GmbH. We will not collect any information which identifies you personally without your consent. Other than as required by law, or as set out in this privacy statement, we will not disclose information about you to any third party without your permission.

Contact form: By filling out the contact form on our website, you provide us with personal data and have the opportunity for personal inquiries. We use this personal information to respond to your requests and/or to provide the requested services and/or to provide the requested information.

Events: We work together with XING Events and its software as a third party for the sale of tickets, as well as to provide packages for sponsors and exhibitors packages for our events for our events, and to publish list of attendees. XING Events processes and stores user and customer data in accordance with the legal stipulations contained in the GDPR.

XING Events is a brand of XING SE which offers various services related to the management of events. XING Events GmbH acts as technical service provider of XING SE. When using XING Events, event attendees also become XING SE contract partners on the basis of the XING GTC, which must be accepted by the event attendee. This means that personal data is processed by XING SE on its own responsibility. Due to the fact that XING SE transmits the data to the event organiser with legal effect for its own use, the data also become personal data of hotelforum management GmbH in this regard, which in turn processes these data for its own purposes. 
More detailed information can be found in the XING Privacy Policy. 

When registering for one of our events via XING Events, as an event attendee you also have the opportunity to specify what you wish to receive information about services (newsletter, sponsors and exhibitor information) you would like to receive. Your voluntary consent, which you give us via XING Events, allows your data to be processed for our newsletter and for informations provided to sponsors and exhibitors, for general processing as well as for preparation, implementation and follow-up by hotelforum managment GmbH in connection with hotelforum events. Consent can be subsequently withdrawn at any time by e-mailing to: [email protected].

Newsletter: You can subscribe to our e-newsletter on the hotelforum website. As part of the subscription registration, we collect personal data from you, such as name and e-mail address. When you subscribe to our e-newsletter we will inform you about our hotelforum events and awards (e.g. such as Hotel Property Award) and news from the hotel development market and the hospitality industry. The personal data are passed on to a third-party service-provider in order to enable the delivery of our e-newsletter. We herewith confirm that we have entered into a GDPR-compliant processing agreement with this third-party service-provider. We also collect statistics about opening e-mails and clicks on links in order to help us monitor and improve our e-newsletter. You can withdraw this consent at any time and cancel the e-newsletter service by e-mail to [email protected].

The Competition:
We work together with a third-party provider (79 Blue Elephants GmbH), and use its software in order to enable participation in the “Hotel Property Award” competition and the submission of application documents for this competition. In order to be able to take part in the competition, you need to voluntarily consent to personal data such as your name and e-mail addresses also being processed and stored in accordance with the legal stipulations set out in the GDPR. These will also be forwarded to hotelforum, as the client, and to the members of the jury appointed by hotelforum, for processing both by ourselves and by them. We herewith confirm that we have concluded a processing contract with this third-party provider that is in compliance with the GDPR.

You will find more detailed information in 79 Blue Elephants GmbH’s Privacy Policy. Consent that has been given can be withdrawn at any time by e-mailing to [email protected].

Should you not wish to provide us with the personal data that we have requested, we may not be able to provide the information and/or services that you have requested, or may be unable to carry out certain tasks for which the personal data are requested. This does not however affect your visit to the website in other respects.

Please note that we are unable to include “Hotel Property Award” applicants in the competition process who do not submit consent in conformity with the GDPR.”

Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA („Google“). Google Analytics works using cookies. Google Analytics cookies collect your IP address, however because IP anonymisation is used on this website, your IP address will be shortened (and therefore anonymised) as soon as technically possible and before it is stored or otherwise used in connection with Google Analytics. The anonymisation process takes place within the European Union or the European Economic Area, except in special cases, where your full IP address may be sent to a Google server in the U.S.A. and shortened there. We use the information collected by Google Analytics cookies to find out about how visitors use our website. The IP address sent by your browser in connection with Google Analytics will not be combined by Google with other data.  You can prevent the storage of Google Analytics cookies by changing the settings in your browser software accordingly. You can also opt-out of Google Analytics by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Additional information and Google's privacy policy can be found at https://policies.google.com/privacy?hl=en-GB&gl=de and https://www.google.com/analytics/terms/gb.html.

You find more information about Google Analytics at https://www.google.co.uk/intl/en/analytics/.

From time to time, we may collect information about you which does not identify you personally. This type of information might include the type of internet browser or computer operating system you are using and the domain name of the website from which you are linked to our website. When you view our website, we may store some information on your computer. This information will be in the form of a cookie or similar file, and will help us to tailor our website to match your interests and preferences better. By browsing our website you agree to the placement of cookies on your computer in accordance with the terms of this data policy.Most internet browsers enable you to erase cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.  

Third party websites
Our website contains links to other websites, which are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their data protection policy, which may differ from ours. hotelforum management GmbH is not responsible for the content provided by third party websites which are linked to and from this website.

How long do we store personal information?
It is our policy to retain your personal information for the length of time required for the specific purpose or purposes for which it was collected, which are set out in this privacy policy. However, on occasion we may be obliged to store some data for a longer time, for example, where a longer time period is required by applicable laws. In this case, we will ensure that your personal data will continue to be treated in accordance with this privacy policy.

Your rights
If you wish to:
- correct, rectify, update, supplement, anonymise, block, restrict or delete your personal information;
- object to our use of your personal information;
- if you have any questions about our processing of your personal information; or
- if you would like to transfer your personal information from us to another person or business, please contact us

We will take reasonable precautions to prevent the loss, misuse or alteration of information you give us. Our website is hosted on servers in the European Union. We employ appropriate security measures to help protect your personal information and guard against access by unauthorised persons. Information storage is on secure servers in a locked and certified way and information is encrypted wherever possible. We undergo periodic reviews of our security policies and procedures to ensure that our systems are secure and protected. However, as the transmission of information via the internet is not completely secure we cannot guarantee the security of your information transmitted to our website. In addition, we ensure that we comply with all requirements for the security of processing according to the GDPR.

Changes in privacy policy
We may change our privacy policy from time to time. When we change our privacy policy, we will publish the updated policy on our website. Please check this privacy policy regularly. Subject to applicable law, all changes will take effect as soon as we publish the updated privacy policy, but where we have already collected information about you and/or where legally required to do so, we may take additional steps to inform you of any material changes to our privacy policy and may request that you agree to these changes.

We acknowledge that the information you provide may be confidential. We do not sell, rent, distribute or otherwise make personal information commercially available to any third party, except that we may share information with our service providers for the purposes set out in this privacy policy. We will maintain the confidentiality of and protect your information in accordance with our privacy policy and all applicable laws.


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